FAQ

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping information and payment details to complete your purchase.

Unfortunately, once an order has been placed and confirmed, we are unable to modify or cancel it. Please review your order carefully before confirming your purchase.

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can find the complete list of accepted payment methods during the checkout process.

We offer different shipping options based on your location and preferences. Shipping costs and delivery times vary depending on the selected method. You can view the shipping options and their respective costs during the checkout process before finalizing your purchase.

Yes, we do offer international shipping to many countries. During the checkout process, you can select your country from the list of available shipping destinations.

Please refer to our Return and Exchange Policy for detailed information about our policies, including eligibility criteria, procedures, and timeframes for returns and exchanges.

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can use this information to monitor the status and location of your shipment.

All jewellery are stainless steel and water resistant. We source our jewellery and accessories from reputable suppliers and designers

If you have any questions, concerns, or issues, please feel free to contact our customer support team via email at
maisonsakesav@gmail.com or by phone at +3225139597. Our dedicated customer support representatives are here to assist you.

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